TorrFitness app
We answer every email within two business days.
Email support@torrfit.com and tell us what happened. If it's about your account, write from the address you signed up with — it saves a round trip.
Torr Pro is billed by Apple, so it lives in your iPhone settings, not in the app. Open Settings, tap your name at the top, then Subscriptions. From there you can switch between monthly and yearly, or cancel.
Cancelling stops the next renewal — you keep access until the end of the period you already paid for. If you cancel during the 7-day trial, you keep access until the trial ends and are never charged.
Apple handles refunds for everything bought through the App Store. Request one at reportaproblem.apple.com. We can't issue it from our side, but tell us what went wrong anyway — it's usually something we can fix.
Open the paywall and tap Restore purchase. That re-checks your Apple ID and unlocks the app. Make sure you're signed in to the same Apple ID that bought it. If it still doesn't work, email us — include the date of purchase and we'll sort it out.
Your name and photo change in the app, under Profile. To delete your account and everything in it, email us from your account address and we'll remove it within 30 days. Deleting the account does not cancel the subscription — do that in Settings first.
Torr's plans are generated from what you enter, not reviewed by a doctor. Talk to a healthcare professional before starting a new exercise or nutrition programme, train within your limits, and stop if something hurts.